Shipping policy
SHIPPING POLICY
Order Processing Time
All orders are processed within 2–5 business days.
Shipping Time
Once processed, orders are typically delivered within 5–10 business days.
Please note that shipping times are estimates and may vary depending on your location and carrier conditions.
Tracking
Tracking information will be provided once your order has shipped.
Delays
We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Simply True Beauty is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.